World GM Awards Winners 2025

Hawthorn Suites by Wyndham Abuja is a 108-suite hotel situated in the heart of Abuja, Nigeria, catering to both business and leisure travelers. The hotel features tastefully furnished suites equipped with modern amenities, a fitness center, and a spa. Guests can enjoy a variety of dining options at Alewa Restaurant and Shayi Cafe. With eight meeting rooms, it is also an ideal venue for events. The hotel is recognized as the winner in the Most Valuable General Manager category at the World GM Awards.

Mercure Ballarat Hotel and Convention Centre is a premier hotel located in Ballarat, Australia, offering a blend of comfortable accommodation and extensive event facilities. Set within seven acres of landscaped gardens, the hotel features a range of room types, including suites and self-contained apartments, catering to both leisure and business travelers. The on-site dining experience showcases European cuisine with a Sicilian influence, while the venue is equipped to host large conferences and events, making it a key player in the regional hospitality sector. The organisation is recognised as the winner in the Most Promising General Manager - Hospitality category at the World GM Awards.

Greenbox Casapilot is a Luxembourg-based travel and tourism agency that has been facilitating luxury villa rentals since 2010. The company offers a curated selection of high-end holiday homes, including villas and suites in popular destinations such as Belgium, France, Ibiza, and Mallorca. With a focus on quality assurance, each property is thoroughly vetted to meet strict standards, ensuring guests enjoy an exceptional experience. Greenbox Casapilot's innovative approach to property management and guest services has earned them the recognition as the winner in the Best Innovative General Manager - Travel & Tourism category at the World GM Awards.

Al Habtoor Polo Resort is a luxury hotel situated in the United Arab Emirates, known for its equestrian-themed design and exceptional hospitality. The resort offers 126 elegantly appointed rooms and suites, alongside private villas, all with stunning views of manicured polo fields. Guests can enjoy a variety of dining experiences, including the award-winning Darkom Lounge, and unwind at the Luxe Spa. With a focus on leisure and wellness, the resort provides recreational activities and wellness programs, making it a premier destination for relaxation and social gatherings. The organization is recognized as the winner in the Best Young General Manager - Hospitality category at the World GM Awards.

Hotel Mirror is a luxury hotel located near Skopje Airport in Macedonia, designed to provide a refined retreat for both business and leisure travelers. The hotel features elegantly designed rooms and suites, exceptional dining at its signature restaurant Bocca di Lupo, and premium amenities including two pools and a spa. Guests can enjoy stunning views from the rooftop terrace and experience personalized service throughout their stay. The organization is recognized as the winner in the Best Young General Manager - Hospitality category at the World GM Awards.

Amari Vogue Krabi is a premier hotel situated in Thailand, offering a unique blend of contemporary hospitality and local cultural experiences. With a focus on personalized service, the hotel features luxurious accommodations, exquisite dining options, and wellness facilities. Amari Vogue Krabi is dedicated to creating memorable guest experiences through its attentive staff and commitment to quality. The organization is recognized as the winner in the Most Promising General Manager - Hospitality category at the World GM Awards.

Jackson Crossing Mall is a vibrant shopping destination situated in Jackson, Michigan. The mall boasts a diverse array of 79 retailers, including anchor department stores and unique boutiques, catering to a wide range of shopping needs. In addition to retail, the mall hosts various community events and services, enhancing the shopping experience for visitors. Jackson Crossing Mall is honored to receive recognition as the winner in the Best General Manager - Retail category at the World GM Awards.

Rotana Hotels is a prominent hotel management company located in the United Arab Emirates, specializing in upscale hospitality services. With a diverse portfolio of hotels and resorts, Rotana offers unique stays that reflect the local culture, alongside a variety of dining options and meeting facilities. The company is committed to delivering exceptional guest experiences and has recently expanded its presence with new developments in key locations, including a ski resort in Georgia. Rotana is celebrated as the winner in the Best Hospitality Leader in UAE category at the World GM Awards.

Innotality Group, a Cambodian hospitality group, has been a prominent player in the industry for over 23 years. With a diverse portfolio that includes distinctive hotels, luxury spas, and contemporary restaurants, the group embodies the richness of Khmer culture. Its flagship properties, such as Borei Angkor Resort & Spa, are known for their exceptional service and commitment to guest satisfaction. Innotality Group is recognized as the winner in the Best General Manager - Hospitality category at the World GM Awards.

Sharjah Collection is a hotel and resort collection located in Sharjah, United Arab Emirates, dedicated to sustainable tourism. Featuring four distinctive properties, each retreat offers unique accommodations that blend luxury with eco-conscious practices. Guests can enjoy personalized services, bespoke dining, and wellness experiences in settings that celebrate the natural and cultural heritage of the region. The collection aims to provide memorable stays while promoting environmental stewardship. Sharjah Collection is honored as the winner in the Best Emerging General Manager - Hospitality category at the World GM Awards.

Sun Siyam Iru Veli is a premier resort in the Maldives, part of the Sun Siyam group, which embodies the spirit of island life. The resort offers a range of luxury accommodations and activities designed to enhance the guest experience. With a focus on rejuvenation and relaxation, it features stunning natural surroundings, including coral reefs and palm-fringed beaches. The resort is celebrated for its commitment to providing exceptional hospitality, earning recognition as the winner in the Best General Manager - Hospitality category at the World GM Awards.

White Sands Resort & Conference Centre is situated on Mbezi Beach, 25km north of Dar es Salaam, Tanzania. This resort offers a variety of accommodations, including sea view and executive rooms, alongside conference and wedding facilities. Guests enjoy amenities such as a private beach, quality dining options, and comprehensive services, ensuring a relaxing experience. The resort has been acknowledged as the winner in the Best General Manager - Hospitality category at the World GM Awards.

The Wheatbaker Hotel is a premier luxury boutique hotel situated in Ikoyi, Lagos, offering a unique blend of comfort, elegance, and artistic sophistication. With a focus on both business and leisure travelers, it features well-appointed rooms, a world-class spa, and exceptional dining options. The hotel is strategically located near major business districts and provides a range of services including complimentary laundry for guests. The Wheatbaker is recognized as the winner in the Best Hospitality Leader category at the World GM Awards.

Arabella Beach Hotel Kuwait, part of the Vignette Collection by IHG, is a luxury hotel situated along the Arabian Gulf. The hotel features contemporary design and offers a variety of accommodations, including seafront suites and deluxe rooms. Guests can enjoy fine dining at ENVY, relax at the rooftop lounge, or unwind by the infinity pool. With direct beach access and a focus on exceptional hospitality, the hotel is a distinguished destination in Kuwait, recognized as the winner in the Best General Manager - Hospitality category at the World GM Awards.